877.747.4767
Contact Information
| Ordering Online
ShippingReturns |
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Absolutely! We understand it's sometimes easier to talk to a "real person " when placing an order. Call us anytime Sunday 10am to 6pm, Monday thru Thursday from 9am to 9pm, and Friday from 9 AM to 1 PM. Our number is: (732) 905-3716 or (877)PISH POSH
We accept Visa, Mastercard, American Express, or Discover as forms of payment. We are have just added Paypal as a form of payment as well. It is our policy to not charge your card until we confirm that your order has shipped. We do, however, obtain an authorization on your card at the time of your order for the full amount of your order. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization
When you place an order with us, you will receive a link that will allow you to track your order. Once your order ships you will receive another email with tracking information (if available).
After placing an order you will get a confirmation email within 10 minutes. If you place an order with us and don't get an confirmation email check your "junk" mail folder - it will probably be in there; otherwise, shoot us an email and we'll get you set up.
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will not be charged until the time that the item ships unless you request otherwise*. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
*PayPal is an exception. They are an outside party and as such transfer funds on their own terms.
Pishposhbaby attempts to have the lowest available pricing for all of our products. We want to offer you the best pricing. If you find a lower price on a competitor’s website, let us know and we will attempt to match or beat their pricing.
What do you need to do if you find a lower priced product?
Send a quick email to pricematch@pishposhbaby.com with the link to the competitor's website, or give us a call at 732.905.3716.
How do you determine if a price match is available on a product?
Everything we have in stock is available for a price match. We may not be able to beat all of the products on our website, but we are open to the opportunity to try to lower our price.
Are there any factors that will not allow us to price match a product?
1. We look at the whole price that you would pay at our store versus another store. Since we are an online store, we do need to consider the amount of shipping paid when comparing pricing.
2. Wholesale clubs require a yearly membership fee, Pishposhbaby does not require any upfront fees before purchasing from us. Therefore, we cannot price match products that are from wholesale clubs such as Costco and Sam’s Club.
3. If the product is backordered, or not available for immediate shipping, we will not price match these products.
4. If the model numbers do not match exactly, we cannot guarantee it is the same product, and therefore cannot price match.
5. If there is a mail-in rebate available for that product, we can only price match the price that you pay at check out, and not the price after the mail-in rebate.
If the product is a sale item, Pishposhbaby reserves the right to deny a lower price.
If you have any questions regarding our Price Match Policy, please contact us or call us at 732.905.3716 ext. 102.
In regard to price adjustments, we reserve the right to honor a price adjustment within 7 days of purchase, or decide not to. Many companies, such as Bugaboo, Uppababy, etc, do not allow us to honor price adjustments when they allow their products to go on sale.
PishPoshBaby reserves the right to deny an order based on an error on our site.
USA
Free shipping on all orders over $75.00. All orders under 75.00 will pay a flat 12.95 shipping fee. There are very few items on which we charge an additional oversize fee.
We ship to the 48 contiguous states.
If your order is received, the inventory is in stock, and your credit card information matches the information you supplied with your order, here is what you can expect:
Fedex Ground:
- If your order is placed M-T, before 2:30 P.M. EST, and F before 12 P.M. EST, your order will usually leave our facility the same day you order it. To judge how long it will take Fedex to get your package from our facility to your doorstep, you can visit Fedex.com. We ship from zip code: 08701, or see the map below:
IMPORTANT EXCEPTIONS: Fedex does not pick up or deliver orders on Saturday, Sunday, or major holidays. The days when Fedex is not picking up or delivering are NOT considered shipping days. When counting up your shipping days, consider this important information.
*We insure all packages that leave our facility. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim, on your behalf with Fedex.
The majority of items are shipped via Fedex, but for larger items we might use specialized freight carriers.
USA
We ship to the contiguous 48 States. We no longer ship our items to Canada.
We reserve the right to only ship if billing info is same as the ship to.
We are not allowed to ship to locations outside of the US, however MyUS.com is a fabulous forwarding company based in the USA who will receive your packages for you and then forward it to you. We have thousands of foreign customers who save so much on the hottest baby gear by taking advantage of such a service. PishPoshbaby will ship the order domestically to MyUS.com's warehouse, where MyUS.com consolidates and forwards. For more information, please visit http://www.myus.com/.
Give us a call at 1.877.747.4767 or contact us to ask any questions or for assistance.
